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Employee Benefits Account Specialist in Knoxville, TN at CBIZ

Date Posted: 3/12/2018

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be recognized as one of the Best & Brightest Companies to Work for in the Nation for 2016. The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.  

CBIZ Employee Services Organization is the employee benefits consulting and HR technology administration division within CBIZ Benefits & Insurance Services, Inc. CBIZ provides a full suite of services to organizations seeking quality and cost-efficiency in their operations. Our most broad services focus on benefits, insurance, financial and accounting consulting. Ranked as one of the Top 10 U.S. Benefits Specialist since 2002 (Business Insurance Magazine) and one of America’s Best Employers (Forbes 2015), CBIZ ESO has approximately 1,000 professionals in nearly 40 offices throughout the United States. These professionals serve client organizations in an array of industries by combining their local expertise and presence with the strength and support of national resources.

The Account Specialist will assist internal and external clients with needs, requests and problems in a timely manner and ensure department goals are met through teamwork and collaboration. 

Essential Functions and Primary Duties

  • Inputs data into the appropriate software for vendors/carriers/clients within required timeframe
  • Records and makes necessary changes/updates as appropriate
  • Ensure that all internal controls and procedures are followed
  • Research, communicate and accurately resolve basic customer service needs according to the commitments and standards set forth by the department
  • Exhibits client focused behavior and applies knowledge and training to support client needs
  • Comply with department processes, procedures and/or programs
  • Effectively operates all department equipment and software applications
  • Execute administrative duties as assigned 

Minimum Qualifications

  • High School Diploma or GED required; Bachelor’s degree preferred
  • 1 year of relevant work experience
  • Ability to work in a team environment as well as independently
  • Must obtain and preserve required licenses/certifications
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally 


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CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.